Photos and plans are a great starting point. They show us the layout, the style you want, and the general size of the space. What they can't show is how water moves across your lot, how much the grade falls toward the house, whether caliche sits just below the surface, or where gas, power, and irrigation lines run. Those details drive the scope, so they drive the bid.
That is why every Altavera estimate starts the same way. You book a free 15-minute phone consult online, any time of day. Your estimator learns what you want, looks at anything you share, and confirms the project is a fit. If it is, they schedule an on-site estimate so the written proposal reflects your actual site, not a guess from a photo.
Keep in mind that the first step is a phone call, not a site visit. Some homeowners expect someone at the door when the reminder says call, but the visit comes after the fit check. Our office hours are Mon to Fri, 8 to 5 Mountain, and booking the phone consult online works any time, including evenings and weekends.
Key Takeaway
Send photos and plans to help your estimator prepare, but expect the bid itself to come from an on-site estimate and a written proposal.